Work Experiences

KFC, Hengrove Park, UK

Position: Team Member

Duration: April 2024 – Present

Responsibilities:

◦ Ensured seamless operations during peak hours by efciently packing food,

processing orders, and managing customer interactions.

◦ Handled customer complaints, identied root causes, and provided quick

resolutions to maintain high customer satisfaction levels.

◦ Enhanced drive-thru service efciency, reducing average peak dwell time from 103

to 83 seconds, resulting in a 19% improvement in service speed.

Taco bell, Bristol, UK

Position: Team Member

Duration: October 2023 – March 2024

Responsibilities:

◦ Delivered personalized service by understanding customer preferences, managing

orders, and ensuring prompt, courteous interactions.

◦ Coordinated with team members to ensure smooth collaboration and operational

effectiveness during peak business hours.

CubicDesignz, Chennai, India

Position: Business Development Executive

Duration: October 2021 – July 2023

Responsibilities:

◦ Analyzed market trends to develop tailored business strategies that aligned with

client goals, driving business growth.

◦ Expanded the client base by acquiring over 10 clients each quarter, contributing to

an annual client growth rate of 20%.

◦ Leveraged SAP for efcient client data management and streamlined business

processes.

◦ Created engaging presentations using PowerPoint and Canva, while tracking sales

and customer data in Excel.

◦ Developed comprehensive project plans using Microsoft Project Professional to

oversee deadlines and deliverables.

◦ Notable achievement: Increased company revenue by 20–30% through strategic

sales and negotiation efforts.

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